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Virtual employees

What are the benefits of a virtual employee in India?

Hiring a virtual assistant is like hiring your own employee, but with significantly low costs. Imagine an employee working for you with all the cost benefits of being in Mumbai. He/she will not only work as per your time zone but will also be available on phone/email/chat whenever you want to communicate.

Significant benefits of hiring a virtual assistant in India are:

  • Significant cost savings of up to 70% of salary
  • Zero operating costs, HR, employment benefits, accounting, legal and taxation compliance
  • Flexibility in employment, no red tape
  • Access to a vast resource of skilled and enthusiastic experts
  • Full control and management
  • Increased productivity
  • Hours to suit your office or outside your office hours

How do you contact your virtual employee(s)?

Your virtual employee(s) in Mumbai are contactable anytime by video conference, a phone number we give you will be local as per location, remote desktop and online chat. We also provide our own task and project management software which you can use. You could even use your own task/project management software.

We provide your virtual employee with state of the art infrastructure, including high speed internet, Windows based machines, large flat screen displays, Microsoft Office, communications and management software, internet security, on and off site backup servers, printers, scanners, headsets, telephone, UPS, etc. We also take care of their comfort and provide plenty of desk space and air conditioning.

Though we’re in the UK, will surely guide you if you have not had any remote employees before. We’ll ensure that you get maximum output from your resource.

What's the difference between the services of a virtual employee and an offshore freelancer?

A virtual employee works for you and you alone, with monitoring tools available with you. The offshore freelance job boards are fine for small, non-critical, non-confidential pockets of work. You don't know them, have no control over them and are probably working for many clients at the same time. You have little redress or due diligence.

ESG completes the vetting, NDA agreements and security measures. Your virtual employee(s) work for you alone and are monitored and supervised at all times.

What are the steps when ready to take on a virtual employee?

Our HR department hires your virtual employee(s) based on your requirements. On receipt of your requirements, we can also give you the most likely cost so that you can decide to go ahead with a virtual employee.

We don't automatically offer anyone from our current pool of employees in Mumbai, rather we source CVs from the region and shortlist through face to face interviews. We also apply our own tests, and if required we are happy to use tests given to us by you.

We then submit the CVs to you for consideration along with any variation in costs between them (if applicable). You can then interview those shortlisted candidates by telephone, if you prefer, and a decision is made by you, or more candidates are shortlisted.

Why ESG?

ESG is a successful company based in London, England. This is important since you do not want to be dealing directly with a third world country like India, rather to a UK company in a real UK office. If you have come across other providers like this, check if their 'UK branch' is not a virtual office whose phone number directs to India. Your initial and ongoing communications related to your virtual employees must be through a UK company.

At ESG, we provide the services of best in class virtual assistants. We have spent years streamlining our virtual assistant service processes between our London, UK and Indian offices, so we can take care of all that for you. You only want to deal directly with your virtual employee(s) in India.

There are no risks because we don't charge until you have made the final decision. We however invest our time in screening and recruitment, so that you will be pleased with the employee(s).

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